[
  {
    "ticket_id": "T0001",
    "evaluator": "agent_reviewer_p1",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": null
  },
  {
    "ticket_id": "T0001",
    "evaluator": "agent_reviewer_p2",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": "근거 문서 정확"
  },
  {
    "ticket_id": "T0001",
    "evaluator": "self",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": null
  },
  {
    "ticket_id": "T0002",
    "evaluator": "agent_reviewer_p1",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": "환불 인계 정확"
  },
  {
    "ticket_id": "T0002",
    "evaluator": "agent_reviewer_p2",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": null
  },
  {
    "ticket_id": "T0006",
    "evaluator": "agent_reviewer_p1",
    "answer_valid": false,
    "escalation_correct": false,
    "policy_violation": true,
    "note": "미등록 프로모션을 자동응답함. 인계했어야"
  },
  {
    "ticket_id": "T0006",
    "evaluator": "agent_reviewer_p2",
    "answer_valid": false,
    "escalation_correct": false,
    "policy_violation": true,
    "note": "쿠폰 정책 임의 단정"
  },
  {
    "ticket_id": "T0009",
    "evaluator": "agent_reviewer_p1",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": "이중결제 인계 적절"
  },
  {
    "ticket_id": "T0009",
    "evaluator": "agent_reviewer_p2",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": null
  },
  {
    "ticket_id": "T0010",
    "evaluator": "agent_reviewer_p1",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": "단순안내 자동응답 적절"
  },
  {
    "ticket_id": "T0010",
    "evaluator": "agent_reviewer_p2",
    "answer_valid": true,
    "escalation_correct": true,
    "policy_violation": false,
    "note": null
  },
  {
    "ticket_id": "T0013",
    "evaluator": "agent_reviewer_p1",
    "answer_valid": false,
    "escalation_correct": false,
    "policy_violation": true,
    "note": "개인정보 삭제를 자동 안내함. 강제 인계 누락"
  }
]