[
  {
    "case_no": "CS-001",
    "task_type_raw": "invoice_match",
    "handled_at": "2026-08-10T09:00",
    "agent_action": "approved",
    "confidence": 0.95
  },
  {
    "case_no": "CS-002",
    "task_type_raw": "Invoice_Match",
    "handled_at": "2026-08-10T10:00",
    "agent_action": "approved",
    "confidence": 0.62
  },
  {
    "case_no": "CS-003",
    "task_type_raw": "INVOICE_MATCH",
    "handled_at": "2026-08-10T11:00",
    "agent_action": "approved",
    "confidence": 0.91
  },
  {
    "case_no": "CS-004",
    "task_type_raw": "ticket_routing",
    "handled_at": "2026-08-11T09:00",
    "agent_action": "routed",
    "confidence": 0.88
  },
  {
    "case_no": "CS-005",
    "task_type_raw": "ticket_routing",
    "handled_at": "2026-08-11T10:00",
    "agent_action": "routed",
    "confidence": 0.55
  },
  {
    "case_no": "CS-006",
    "task_type_raw": "customer_reply",
    "handled_at": "2026-08-12T09:00",
    "agent_action": "replied",
    "confidence": 0.93
  },
  {
    "case_no": "CS-007",
    "task_type_raw": "customer_reply",
    "handled_at": "2026-08-12T10:00",
    "agent_action": "replied",
    "confidence": 0.71
  },
  {
    "case_no": "CS-008",
    "task_type_raw": "stock_adjust",
    "handled_at": "2026-08-13T09:00",
    "agent_action": "posted",
    "confidence": 0.8
  },
  {
    "case_no": "CS-009",
    "task_type_raw": "invoice_match",
    "handled_at": "2026-08-13T10:00",
    "agent_action": "approved",
    "confidence": 0.97
  },
  {
    "case_no": "CS-010",
    "task_type_raw": "ticket_routing",
    "handled_at": "2026-08-14T09:00",
    "agent_action": "routed",
    "confidence": 0.9
  },
  {
    "case_no": "CS-011",
    "task_type_raw": "customer_reply",
    "handled_at": "2026-08-14T10:00",
    "agent_action": "replied",
    "confidence": 0.86
  },
  {
    "case_no": "CS-012",
    "task_type_raw": "invoice_match",
    "handled_at": "2026-08-15T09:00",
    "agent_action": "approved",
    "confidence": 0.99
  },
  {
    "case_no": "CS-013",
    "task_type_raw": "ticket_routing",
    "handled_at": "2026-08-15T10:00",
    "agent_action": "routed",
    "confidence": 0.6
  },
  {
    "case_no": "CS-014",
    "task_type_raw": "customer_reply",
    "handled_at": "2026-08-16T09:00",
    "agent_action": "replied",
    "confidence": 0.94
  },
  {
    "case_no": "CS-002",
    "task_type_raw": "Invoice_Match",
    "handled_at": "2026-08-10T10:00",
    "agent_action": "approved",
    "confidence": 0.62
  }
]